Wessex Internet is an award-winning broadband provider on a mission to revolutionise rural connectivity across the Southwest. As we expand across the New Forest, Wiltshire, and South & West Dorset, we’re looking for experienced Fibre Installation Engineers to join our growing team.

As a key member of our Installations team, you’ll play a crucial role in connecting customers to our fibre network—bringing high-speed internet to the homes and businesses that need it most. You’ll be the final step in the customer journey, ensuring each connection is completed to a high standard and delivering the speeds we promise.

What we offer:

• Up to £32,000 starting salary, dependent on experience.

• Genuine opportunities to progress—supervisory and team lead routes available.

• 25 days holiday + bank holidays, with the option to buy/sell up to 5 days.

• Private medical insurance, life assurance & income protection.

• Cycle to Work & Tech purchase schemes.

• Enhanced family leave policies.

• Staff broadband discount (75%).

• High street discounts on 100+ brands.

• Summer & Christmas team socials.

What you’ll be doing:

• Install full fibre internet connections for both residential and business customers.

• Diagnose and resolve service issues to maintain reliable customer connectivity.

• Perform scheduled and emergency maintenance across the Wessex Internet network.

• Support the engineering team with maintenance and service delivery of ISP infrastructure.

• Participate in an out-of-hours rota, providing evening and weekend cover as required.

• Work at height to install equipment on masts and customer properties

• Operate independently and collaboratively to meet company targets and KPIs.

• Ensure full compliance with Health & Safety regulations and best practices.

Our ideal candidate will have:

• Strong communication and customer service skills.

• Solid experience in telecoms installation (or related field).

• Proactive problem-solver with a positive, team-focused attitude.

• Self-motivated, reliable, and well-organised.

• Eager to learn and open to new processes and technology.

• Comfortable working at height (training preferred).

• Full UK driving licence (held for at least 12 months).

Ready to take your fibre experience to the next level?
Join a fast-growing company building the future of rural connectivity—apply now and help power communities for generations to come.

Please note: This role may require a Disclosure and Barring Service (DBS) check before employment commences and at regular intervals throughout your employment. Having a criminal record will not automatically prevent you from being considered for the position; each case will be reviewed fairly and on its individual merits.